Privacy Policy

Summary

Best Option Restoration operates borlakewood.com and this Privacy Policy explains how we collect, use, disclose, and protect user information in line with U.S. privacy standards, including our use of Google Analytics cookies.

We collect personal information through phone calls, forms, and job applications including name, email, phone, and service details. Server logs capture non-personal data like IP addresses and browser types.
Google Analytics cookies track anonymized site usage data with IP masking by default. Users can opt out through browser settings or Google's opt-out add-on. We do not use advertising cookies or sell data.
Residents of California, Colorado, and similar states may request access, deletion, or correction of their data by contacting us at 303-500-3187 or info@borlakewood.com.

What is a privacy policy?

A privacy policy is a legal document that explains how a website or company collects, uses, stores, and protects personal information from its users. It outlines what data is gathered, how it may be shared with third parties, and what rights users have regarding their personal information. Most websites are legally required to display this policy.

Best Option Restoration (“we,” “us,” or “our”) operates the website https://borlakewood.com/ (the “Site”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in line with U.S. privacy standards. It includes details on our use of Google Analytics (GA), which sets third-party cookies for site analytics.

Information We Collect

We gather personal information when users contact us via phone (303‑500‑3187), forms for security assessments, job applications, or inquiries, including name, email, phone, company, and service details. Server logs automatically capture non-personal data like IP addresses, browser types, and visit times to monitor performance.

The Site includes Google Analytics (GA4) tracking code, which uses first-party context cookies set by Google on our domain for analytics purposes. Google Search Console (GSC) verifies site ownership but does not set cookies or track visitors. No other third-party trackers (e.g., Facebook Pixel, ads) appear in the code.

Google Analytics Cookies

GA4 deploys cookies like _ga (2 years, user identification), ga (2 years, session activity), and others for traffic analysis, demographics (if enabled), and performance metrics. These cookies collect anonymized data shared with Google for reporting; IP addresses are masked by default.

Users can opt out via browser settings, Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout), or Global Privacy Control (GPC) signals, which we honor. No advertising cookies or data sales occur.

How We Use Information

Personal data supports responses to inquiries, security quotes, job processing, and service improvements for Houston clients. GA data helps analyze Site usage trends without identifying individuals. We avoid marketing emails or unrelated uses.

Sharing and Disclosure

Information shares only with essential providers (e.g., hosting, Google for GA under Data Processing Terms) under confidentiality, or legally required. GA data processes via Google servers per their Privacy Policy (https://policies.google.com/privacy). No sales or ad sharing.

Data Security and Retention

Reasonable measures like encryption and access limits protect data; GA retains per configurable settings (default 2 months). Personal info holds only as needed for purposes or law, then deletes securely.

User Rights and Choices

Residents of CCPA/CPRA (CA), CPA (CO), or similar states may request access, deletion, correction, or opt-out of any “sales/sharing” (none here). Submit via phone or Site contact. Site targets adults; no children’s data under COPPA.

Changes to Policy

Updates appear here with effective date; continued use signals acceptance. Last updated: May 11, 2026.

Contact Us

Reach us at 303‑500‑3187 or info@borlakewood.com.

FAQs

What is a privacy policy and why do I need to read it?

What personal information does this website collect from me?

Does this website use cookies and what are they used for?

How can I opt out of tracking or cookies on this website?

Will my personal information be sold or shared with third parties?

What rights do I have regarding my personal data?

How long does the website keep my personal information?

Collin Jones

Kyle, Dontae, and TJ were amazing! I would highly recommend them as they were great guests, aswell as finished the job in a speedy fashion! Great jobs guys, if you need restoration in Denver, this is your crew.

Linda Schmehl

Watershed Advocates (BOR) provided the most professional and comprehensive service for our mold mitigation project. Mold was discovered during our home sale inspection (not fun). BOR was recommended by our buyer, and we are so grateful for that. No one ever wants to be in this situation, but BOR Immediately stepped into the role of specialist/ consultant/ fixer/problem solver. Paul (owner?) walked us through the process and set expectations from the very beginning. Paul is well-versed in the serious nature of these contaminants , which is priceless. We are so grateful for his knowledge, experience and patience. In a very stressful time, he described what we could expect, the full spectrum of potential outcomes, and potential timing and cost. The mitigation team was at our house the next day, assessing the problem, making sure everyone was safe, and that the potential culprit was contained. They set down floor coverings everywhere to protect our hardwood and carpet, as well as containments in the suspect areas, and got to work. They take pics of everything along the way to document the process—before, during, after. The cleanup team was amazing. Diligent, hard-working, respectful, patient, kind. These guys were the hardest working folk we have seen in years.

J.B. Green

I hired Best Option Restoration of Lakewood for a project in my office where a contractor made some big mistakes. Paul, the owner, is very polite, friendly, and knowledgeable. The two gentlemen who did the work in my office, Carlos and Kyle, were both very friendly, and were very thorough with their work.

Jimmy Dipiazza

The crew that came out to do the work are absolutely fantastic. I would highly recommend this company. Very professional & polite.

Justin Telthorst

Paul and his team did a phenomenal job. I had water in my crawl space unexpectedly, and the team did an amazing job explaining what was wrong, the extent of the work needed, and making sure that everything was taken care of (even when the drying process took longer than expected). I would recommend them to anyone needing remediation work done!

Loni Cramer

Very professional and thorough, great communication too.

Ceira Bessard

The team was great very informative and experienced glad they were able to communicate effectively and timely manner for our situation we appreciate you all.

nalla bose

The restoration team did an excellent job repairing the damaged wall in our home. They arrived on time, assessed the issue carefully, and completed the repair professionally. The finish looks great and they left the area clean after the work. Communication was clear throughout the process. I would definitely recommend them to others.

Jason Prather

I had an awesome experience with BOR of Lakewood. Specifically Kyle, Stephen, Carlos, and Paul did an amazing job with communication and professionalism. I would recommend them to family and friends for water damage cleanup and other services.

Bobby Culpepper

I’ve had the pleasure of working with Paul and the team at BOR Lakewood for quite some time now. As a Public Adjuster, I typically get involved when insurance claims have gone sideways. Because I see the 'behind the scenes' of so many claims, I am very selective about who I recommend. Paul is always my first call for mitigation. His team is incredibly reliable, professional, and they handle every insured’s needs with urgency and care. Having a partner like BOR Lakewood that I can truly rely on makes my job easier and ensures the policyholder is in the best hands.